8:30AM - 4:30PM
The Loft Conference Center
1000 Noble Energy Dr., Canonsburg PA

Cost includes: Performance Management Workbook, Professional Headshot, Lunch and Beverages

Learn the skills that will help you address performance issues, set clear expectations, and create healthy accountability so your team can consistently deliver exceptional results.

The Experience
Performance Management is a 1-day immersive, coach led session where participants receive the training necessary for performance management and accountability to be embraced rather than dreaded.

In addition to the information taught in the course, each participant will receive a complementary presentation of Setting Expectations that can be used to set expectations with their team.

The Course
At the foundation of the course is our information and techniques surrounding the different types and uses of feedback. This is the foundation for participants to not only learn new information but also put into action tangible changes to develop their performance management plan.

The information and techniques taught will lead to an understanding of why feedback is a gift.

Participants Will Learn:
• How to identify issues that require a conversation
• How to build confidence for when a tough discussion is required.
• The 4 types of feedback and knowing when you use each.
• The Situation/Behavior/Impact Technique and how to execute it. The 5 questions every leader must know to give swift and immediate feedback.